IP CENTCOM Help

Windows Phone Version. Latest Version: 4.81.8.0 (2019-11-18)
Windows Store Version. Latest Version: 4.48 (2024-11-06)

H.264	more for your bandwidth
ONVIF®	the way of interoperation
MP4	the standard of modern video files
Cloud	the place for storage
YouTube	the place for sharing

Visit https://www.ipcent.com/Mobile for more information and support

Abbreviations:

[WP] - Windows Phone version.

[W] - Windows version.

Add a device

Tap Add on the App Bar, IP CENTCOM will try to discover ONVIF devices on your LAN, and present the following options:

"From discovered" if your device is on WiFi, and at least one ONVIF device on your LAN has been discovered. The number of discovered ONVIF devices is shown above this selection.
Selecting this option will show a list of discovered ONVIF conformant NVTs (Network Video Transmitters). Pick one of them to set it up.
The new ONVIF device page is opened filled with the selected NVT's discovered IP address and name. Follow the steps of setting up an ONVIF device to finish the setup.
"ONVIF Device (Preferred)" which requires entering an ONVIF device's IP address manually.
Selecting this option will open a short form. Enter the name and IP address. Please note the IP address does not have a protocol prefix such as "http", "rtsp". The port number is optional. Port 80 is the default port if the port number is not specified. Enter the user name and password for accessing this NVT if required.
If at least one ONVIF device has already been added, the copy function is available for copying the configuration from another device (tapping on the app bar).
Click "Set up" to start the setup process. IP CENTCOM will retrieve a series of parameters from the ONVIF NVT, and create a media profile with a configuration most suitable for the mobile device running IP CENTCOM. Some NVTs may not support media profile creation.
After setup is completed, you may save the device(tapping ). We suggest testing the video before saving.
Select your desired H.264 video profile and JPEG video profile with the two corresponding list boxes.
Tap "Test Video" to start video testing. The test will start with the H.264 video profile using RTSP over HTTP as the transport protocol. If RTSP over HTTP does not work, it will try RTSP over TCP. If it fails again, it will try UDP. Then it will use the last transport protocol to test the JPEG encoded video which is important for multi-view. Live video will be displayed in the background. After finishing the video test, you may save the device (tap ).
Setup process also tests the optional snapshot that is used for updating the device tile on the home page.
This page also shows some basic information of the device: Make, Model, Firmware, Hardware, S/N, Single-view video type, and multi-view video type.
To cancel the process, tap the back button of your Windows Phone.
If setup fails and you need our assistance, you can email us the debugging log (tap ).
"Generic RTSP (Video/Audio)" which takes a generic RTSP video stream's URL. RTSP video stream can contain audio.
Selecting this option will open a short form. Enter the name and RTSP URL for the NVT to add. Please note the URL must start with the prefix "rtsp:". If you do not know the RTSP URL for your model of NVT, tap "URL Lookup" and you will be led to a third party's web page. Look for RTSP URL for your model. It should look like: "rtsp://ipaddress/..." where ipaddress is the IP address of your device.
Enter the optional snapshot URL. The snapshot is used to update the live tile of the device on the home page.
Enter the user name and password for accessing this NVT if required.
If at least one RTSP device has already been added, the copy function is available for copying the configuration from another device (tapping on the app bar).
Tap "Validate" to start video testing. The test will start with RTSP over HTTP as the transport protocol. If RTSP over HTTP does not work, it will try RTSP over TCP. If it fails again, it will try UDP. Live video will be displayed in the background. After finishing the validation, you may save the device (tapping ).
Setup process also tests the optional snapshot that is used for updating the device tile on the home page.
To cancel the process, tap the back button of your Windows Phone.
If setup fails and you need our assistance, you can email us the debugging log (tap ).
"Generic MJPEG (Video Only)" which takes a generic MJPEG stream's URL. MJPEG has only video.
Selecting this option will open a short form. Enter the name and MJPEG URL for the NVT to add. Please note the URL must start with the prefix "http:". If you do not know the MJPEG URL for your model of NVT, tap "URL Lookup" and you will be led to a third party's web page. Look for MJPEG URL for your model. It should look like: "http://ipaddress/..." where ipaddress is the IP address of your device.
Enter the user name and password for accessing this NVT if required.
If at least one MJPEG device has already been added, the copy function is available for copying the configuration from another device (tapping on the app bar).
Tap "Validate" to start video testing. After finishing the validation, you may save the device (tapping ).
To cancel the process, tap the back button of your Windows Phone.
"From demo" which provides a list of on-line live demo devices from manufacturers to choose from.
Selecting this option will show a list of on-line demos. Pick one of them to set it up.
A short form will be opened. Following the above instructions according to the device type to set it up.

Edit a device

Hold the device's tile on the home page till a context menu pops up. Select "Edit", then edit the settings and save( Add ).

Delete a device

Hold the device's tile on the home page till a context menu pops up. Select "Delete", then confirm it.

Set a device as Live Tile back image

Hold the device's tile on the home page till a context menu pops up. Select "Set as Live Tile back image". This works only if IPCENTCOM is pinned to the start screen. The image is updated about every 30 minutes.
You can select "Remove fro Live Tile back" on the menu to remove the device from the live tile back.

Pin a device to the start screen

Hold the device's tile on the home page till a context menu pops up. Select "Pin to start". A Live Tile will be created for this device with its front and back showing the last two snapshots. A snapshot is taken about every 30 minutes.
You can select "Unpin from start" to unpin the device.

Monitor a device's video

Tap a device tile on the home page to start the streaming.
Tap anywhere of the video to show the control overlay for PTZ.
Tap Pause on the App Bar to pause the video. Tap Play on the App Bar to resume the streaming.
Tap Speaker (if available) to mute the audio. Tap Muted (if available) to enable the audio.
Tap "..." and select "snapshot" to take a snapshot. For JPEG encoded video, it snapshot is taken instantly. For H.264 video, the snapshot is retrieved from the device, so it may be up to a few seconds later than what you see on the screen which has a latency. We will improve this as soon as it is technically possible.
Tap "..." and select "video information" to display the information about the video (e.g. resolution, encoding, RTSP handshake time, etc.).
If you have trouble in getting the video and need our assistance, tap "..." and select "email debugging log".

(ONVIF Device) The default single-view mode uses the H.264 video compression. If your device is incapable of handling H.264, please click "Switch to JPEG encoded video" to stream in JPEG mode. The streaming mode can be switched back by clicking "Switch to H.264 encoded video".

Pan/Tile/Zoom (PTZ)

For PTZ camera, flick to pan/tilt, pinch to zoom. You can also click any one of the arrows in four different directions for pan/tilt. Some cameras are not strictly ONVIF conformant, and only accept strictly horizontal pan or strictly vertical tilt. In this case using the arrows is recommended. Zoom can also be achieved by tapping "+"/"-" for zoom-in/zoom-out.
There is a perceived latency primarily due to H.264 video buffering.
(Pro Version)You can choose digital PTZ to replace opto-mechanical PTZ for a PTZ capable camera. Tap "...", then select "digital ptz".
(Pro Version)For cameras supporting ONVIF conformant presets, the preset menu is at the upper-right corner. Click "+ Presets" to expand the menu, select a preset to move the camera to the corresponding position. Tap "x" by a preset to remove it. Enter a new unique name and tap "+" to add a new preset using the current position. Please note that some PTZ cameras may not support ONVIF conformant presets, or support ONVIF conformant preset features partially (e.g. supporting moving a camera to a preset, but no adding new presets).
(Pro Version)For non-PTZ cameras, zero-latency digital PTZ is available. It is performed the same way as the opto-mechanical PTZ.

Custom Commands (Pro)

This is for sending HTTP commands (a.k.a CGI commands) to devices. Please note that IP CENTCOM is primarily focused on ONVIF commands support. This feature is for accommodating some non-ONVIF devices, commands not implemented in ONVIF services or commands not supported by ONVIF.
On video streaming page, Tap "...", then select "custom commands".
Tap button "New" to add a custom command. On the new custom command page, enter the command name, command URL, then tap Test to test the command. The response is displayed at the bottom. Tap Save to save the command. Tap Cancel to cancel new custom command.
Tap a defined command to execute it. The response is displayed at the bottom.
Tap Copy to create a new custom command by copying the selected custom command first.
Tap Delete to delete the selected custom command.
Tap "x" at the top right corner to hide the custom command overlay.

Recording

In single-view mode, tap Record to start recording. Tap Stop to stop recording. You have the option to play the recording immediately. The recorded video is in MP4 format.

Play, upload and delete recorded videos

At home screen, tap "..." on the App Bar, select "recorded videos".
Tap a file name, which consists of a time stamp and a device name, to play the recording.
To upload recordings to your OneDrive, select the files by checking the check boxes beside them, then tap button upload . IP CENTCOM needs your authorization to upload files to your SkyDrive.
To upload recordings to YouTube, select the files by checking the check boxes beside them, then tap button upload . IP CENTCOM needs your authorization to upload videos to your YouTube collection once. Subsequent uploads will not require your authorization again.
To delete recordings, select the files by checking the check boxes beside them, then tap button delete .

Multi-view

Tap on the App Bar to start a multi-view session. Hold a cell of the multi-view grid to change or select its device. Tap Uniform to show each video in its entirety without filling its cell. Tap Uniform to fill to fill each cell by stretching. Tap Multi-view settings to configure the multi-view by setting the numbers of rows and columns.

(Pro Version)Tap the full-screen to bring the video in the cell to full-screen. In full-screen mode, PTZ functions of both opto-mechanical and digital PTZ work the same way as the single-view. Tap Multi-view to restore the grid view from the single device full-screen.

Reorder device tiles on the home screen

Tap Reorder on the home page to open the reorder window. Hold a handle on the right to move it up or down to change the position of the corresponding device. Tap save to save the changes. You can cancel this process by tap cancel

Help information

Tap Add on the App Bar. The help page (https://www.ipcent.com/mobile/help/IPCENTCOM) will be displayed.

Settings (Pro)

Tap "..." on the App Bar, select "settings". A page of settings will be opened.
Start screen IP CENTCOM tile update can be turn on/off based on the type of connection (i.e. WiFi/Cellular).
Home page tile update can be turn on/off based on the type of connection (i.e. WiFi/Cellular).
Five different sizes can be selected for the home page tiles.
View the start screen tile update log.

Send feedback

Tap "..." on the App Bar, select "feedback". An email message will be opened for you to send your feedback to us. Your feedback is greatly appreciated.

About

Tap "..." on the App Bar, select "about". The About page will be opened to show the app version, links to the app website, app's store page and the privacy policy.

ONVIF device list

Tap "..." on the App Bar, select "onvif device list". The ONVIF NVT database page will be displayed.

Review IPCENT COM

Tap "..." on the App Bar, select "review"(this is available after some app usage). Your review is greatly appreciated.

Buy ad-free pro version

Tap "..." on the App Bar, select "Buy ad-free pro version" to start the purchase process. The purchased token is associated with your Microsoft account, not with your device.

List of features available in the Pro version

ad free
Digital PTZ for non-PTZ function. This is PTZ with instant response.
Tap to full-screen for multi-view
Digital PTZ for the selected full-screen device of multi-view
PTZ Presets (go to, add, remove preset. Some PTZ cameras may not support this feature)
Adjusting start screen/home screen tile updating interval depending on the data connection type - WiFi or cellular
Five tile sizes to choose from.
Check start screen tile update log.

ONVIF is a trademark of ONVIF, Inc.